FAQs

FAQ

Can I Order To Collect

Yes at the checkout there is the option to collect your order which will remove any shipping. You will get an email to confirm that your order is ready.

Frequently asked question

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How Long Are Your Shipping Times?

Typically it will take around 2-3 business days to arrive but Royal Mail do quote up to 5 business days.

Is A Mystery Box Worth It?

This is down to you and how you like to experience the hobby. We do add extra value to you will get more than what you paid for but at the downside of not being able to choose what you get.

We do have stock that is not on our website for Mystery Boxes and we always make sure to make the experiance fun along with providing producted we believe you will enjoy. Make sure to list sets you don't like, favorite Pokémon and other useful information in the notes when checking out.

Do You Buy Collections?

Yes we will look at any collection. Typically we will pay around 60% of the market value based of ebay solds or TCG player or offer a 70% value on a trade in.

Do You Ship Your Products Safley?

We believe we are leaders of the best packaging for pokemon products. We will ensure every product is wrapped as securely as possible so sealed collectors will not encounter any damage while the product is in transit.

If you are a sealed collector we do recommend putting this in the notes as sometimes products can have very small tears, look film or dents straight out the case and if we are able to we will avoid sending these to you.

Are Your Products Real?

All our modern products comes straight from official distribution so we can be confident that the stock is not fake. When it comes to older product we check everything that comes in to ensure it is genuine and we would never buy or sell anything we think to be fake.